PRIVACY POLICY

Ingenuity Concepts & Solutions, LLC

(“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our voice AI services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you interact with our website or services:

Contact Details: Name, email address, phone number.

Account Information: Username, password, or other account details.

Usage Data: Information about how you use our services.

1.2 Voice Data

If you use our voice AI features, we may process:

Audio recordings and transcriptions of your interactions.

Voice profiles for customization or cloning (with explicit consent).

1.3 Technical Data

When you visit our site, we may automatically collect:

IP address, browser type, device information.

Cookies and tracking data (see Cookies and Tracking Technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our AI services.

To personalize your experience, including voice customization.

To respond to inquiries or provide customer support.

To analyze usage and improve our website and services.

To ensure compliance with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information:

With service providers: Third parties who assist in delivering our services (e.g., hosting, analytics).

For legal compliance: When required by law or to protect our rights.

With consent: When you explicitly agree to data sharing.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: For basic site functionality.

Performance Cookies: To measure and improve performance.

Marketing Cookies: For personalized advertisements.

You can control cookie preferences through your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Voice recordings may be stored temporarily for processing or analysis and deleted thereafter, unless agreed otherwise.

6. Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal data.

Withdraw consent for data processing.

Object to or restrict certain data processing activities.

To exercise your rights, contact us at

[email protected]

8. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: